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Frequently Asked Questions

Answers, before you even have to ask.

Everything you need to know about getting support, staying confidential, and getting involved with Heal & Revive.

General
What is Heal & Revive?+

Heal & Revive is a global mental wellness initiative offering counselling, listening sessions, workshops, and community programs to people in 78+ countries. Our work is built on evidence-based, confidential, and culturally sensitive care.

Who can use Heal & Revive's services?+

Anyone, anywhere. Our services are designed to be accessible regardless of location, background, age, or ability to pay. Some specialized programs, like our Youth Initiative, are tailored to specific age groups.

Is Heal & Revive a nonprofit organization?+

Heal & Revive operates as a mission-driven global initiative focused on accessible mental wellness support rather than profit. Our programs are sustained through partnerships, workshops, and community support.

Getting Support
What's the difference between counselling and listening sessions?+

Counselling sessions are one-on-one conversations with a licensed, trained psychologist focused on clinical support. Listening sessions are conversations with trained (non-clinical) listeners who provide a safe, non-judgmental space to talk — a good first step if you're not sure what you need yet.

How do I book a session?+

Visit our Get Help page and fill out the confidential form. Our team will reach out to match you with the right kind of support, whether that's counselling, a listening session, or a referral to another resource.

Is there a cost for your services?+

Many of our listening sessions and community resources are free. Some specialized counselling and workshop programs may have a fee, with accessible options always available depending on your situation.

What languages are supported?+

We work to match you with a counsellor or listener in your preferred language wherever possible, given our network spans 78+ countries. Let us know your preferred language when you reach out.

Can I get support if I'm in crisis right now?+

Heal & Revive is not an emergency or crisis service. If you are in immediate danger or having thoughts of harming yourself, please contact your local emergency services right away. Our Crisis Resources page also lists helplines and immediate-support options by region.

Confidentiality & Privacy
Is my information confidential?+

Yes. Everything you share with our counsellors and listeners is treated with strict confidentiality, in line with professional ethical standards. We do not share your personal conversations with third parties.

What happens to the information I submit in forms?+

Information submitted through our forms is used only to connect you with the right support and is handled according to our Privacy Policy. It is never sold or used for advertising.

Getting Involved
How can I volunteer or become a listener?+

Visit our Volunteer page to see current opportunities and apply. Listeners go through a training and screening process before supporting the community.

How do I get involved with the Youth Initiative?+

Visit the H&R Youth Initiative section of our site to learn about youth leadership programs, ambassador applications, and upcoming events for young people.

For Organizations
Can my company or school partner with Heal & Revive?+

Yes. We partner with schools, hospitals, universities, and companies on corporate wellness programs, training, and community initiatives. Visit our Partners page or Contact us to start a conversation.

Do you offer corporate wellness programs?+

Yes, our Corporate Wellness programs include workplace mental health training, workshops, and ongoing support arrangements tailored to your organization.

Didn't Find Your Answer?

Still have a question?

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